WhatsApp Message rating function rolling out for business users
WhatsApp starts rolling an interesting Message rating function rolling out for its business users. It has been a week since we have seen a new enhancement for the WhatsApp business accounts. But as expected, the developers didn’t forget to bring more modifications for this version.
Speaking of Message Rating, it’s a familiar function that we use in any other platform for rating applications, products, and services. Intialiitaly, this feature was introduced to assure the reliability of a product and service. However, there is a tweak in the case of WhatsApp.
WhatsApp Bussiness users will be able to rate a particular message to let the provider know how helpful was the message. Furthermore, users will be able to block or report the account if the message is offending but rating it’ll help others too.
Before discussing the working procedure and other features lets’ take a look at the screenshot of it.
(WhatsApp Message Rating, Images Form WABetaInfo)
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WhatsApp Message Rating:
As we can see in the image, when a user receives a message from a business account, he/she will be able to rate it. To do this, long press on the message and you can see this “Rate” option on the top bar in the report and copy section.
When you click on this option, the rating window will appear containing a note and rating stars. Yet if you change your mind about rating it, you can tap on the cross button (top left of the window), or continue to rate the message.
Still, if your worry about your privacy, WhatsApp has also taken care of that. After submitting the ratings the user’s identity won’t be revealed. You can check the below mention for further information-
- This feature is only available when you receive a message from business accounts
- WhatsApp won’t be able to see your rating content
- Users feedback and identity will save as anonymous
- Messages are still end-to-end encrypted
Rolling Out Status:
WhatsApp Message Rating feature starts rolling out with the Android 2.21.22.7 beta update. There may be a slight possibility that this feature also appears with the previous update as well.
Yet, only the selected beta testers from the Android platform are receiving this feature. However, WhatsApp hasn’t made any announcement regarding the iOS users but is expected to release soon.
Overall, this message rating will help the WhatsApp business users to improve the information of their messages. It’ll bring enhanced experiences for the users as well as the business users.
(Source: WABetaInfo)