News
Thousands of Huawei Stores will continue to operate throughout 2023 Chinese Spring Festival
Today, Huawei announced that thousands of retail stores and Huawei service stores will continue to operate throughout during the 2023 Spring Festival (from New Year’s Eve to the sixth day of the first lunar month). It’s said that customer care and other services will be available 7×24.
During the 2023 Spring Festival, Huawei authorized stores and service centers across China will continue to operate to help users solve any issues with Huawei devices at any time. At the same time, customer service personnel from channels such as the telephone hotline, Huawei Service Official Website, Huawei Online Store, Huawei Service App, and e-commerce platforms will also remain online.
Additionally, if a mobile is physically damaged during the Spring Festival, you bring it to the center. If the device can’t be repaired in one day, the Huawei store can also provide a spare phone as a replacement until your phone gets repaired, which I found absolutely amazing.
Currently, Huawei has entered gratitude and feedback season activities. From December 12, 2022, to February 28, 2023, with the theme of “With you every year, every year is promising”, Huawei will bring warm service feedback to consumers for nearly three months.
During the “Spring Festival is not closed” event of Huawei stores, users can also go to the store to enjoy the seven service rights of the Thanksgiving season, namely, mobile phone memory upgrades starting at 389 yuan, one-price battery replacement starting at 99 yuan, Kunlun glass upgrades starting at 589 yuan, and screen damage services with a two-year extended service package for one year, a 12% discount on components for out-of-warranty maintenance.
This season’s thanksgiving offer will also bring many other official service discounts, as well as free disinfection, personalized film stickers, and hot discounts.