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New EU repair rules instruct phone makers for extra 12-month guarantee period

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The European Union (EU) commands phone makers for an extra 12-month guarantee period on repair and maintenance services. The authority has recently reached a provisional deal on the ‘right-to-repair’ legislation for better facilities.

As per the information, the EU and Parliament have discussed effective regulations that can strengthen the ‘right-to-repair’ laws. One of these is to extend the Android phone repair guarantee time by a 12-month period, obeying the EU laws.

In simple words, when a product gets repaired under the warranty time, the manufacturer needs to increase the warranty duration by 1 year. This would be a significant step in encouraging consumers to repair their smartphones on time.

Apart from the repair warranty extension, new regulations also count the offering of spare parts at a reasonable price. In addition, the EU will put up barricades for tech makers on using second-hand parts or 3D-printed spare parts via independent repairers.

The next rule is to repair the handset within a considerable time without consuming weeks in it. Meanwhile, users will still be able to pick a repair or replacement option in case their device remains damaged within the warranty period.

Another useful facility would be an online repair platform that will show a variety of repair services in each member state so that users can choose without visiting the service center. EU further plans to bring a standardized repair information form for repairers.

(Source)

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