Huawei ranks high for Net Promoter Score in the Indian smartphone market: Numr Research

In a recent survey conducted by Numr Research, a market research company has published the Net Promoter Score (NPS) for various smartphone brands in the country including Huawei that has made its place in the top three spots.

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NPS is a metric for calculating customer satisfaction and loyalty.  A higher NPS score suggests that the customers are highly satisfied with the brand and will not shy away from suggesting their peers to buy the same product.

According to the data, Huawei has placed in the top three companies in India along with Oppo and OnePlus, and grabbed a total of 75% net promoter score followed by Apple, Xiaomi and Samsung.